To all of our Sonoma and Napa County Neighbors:
Everyone here at Johnson Pool and Spa want to send our most sincere condolences to all those affected and displaced from the recent wildfire events across our area. Our thoughts and well wishes are with you all in this most trying of times. Let’s all “pool together” to rebuild our communities, and help those in need.
Three of our employees lost their homes and belongings, and several more of our employees have also been displaced in mandatory evacuation zones for the time being, and we are working with them to ensure they are taken care of.
We also wanted to reach out to you, our valued customers to give a short update on our various departmental operations in the immediate future.
Our Windsor store is up and operational at 9650 Old Redwood Highway to assist you with anything backyard or spa/pool related. Our store in the Larkfield neighborhood of Santa Rosa is still intact, but will be closed for the foreseeable future while cleanup and restoration efforts take place in the area. Any pending spa deliveries will be rescheduled and we will reach out to you individually to arrange them. We encourage those outside of the affected areas to come by to get their water tested to ensure things stay sanitary and healthy for use. Call our retail store at (707) 837-0604 for any questions.
For any urgent needs the following members of our management team are available to field your calls:
· Construction: Aaron Johnson (707) 974-0692 or Alex Johnson (707) 888-8075
· Repair: Brady or (707) 837-0604 ext. 126
· Residential Service: Jason Ogston (707) 975-1227 or Chuck Helmick (707) 239 4587
· Commercial Service: Tony Ross (707) 396-2501
· Retail: Allen Jerabeck (707) 867-7720
Our repair team is fully active and operational, and is staying on schedule for all currently scheduled repairs and installations to those outside the affected areas. For any new repair inquiries, or to cancel/reschedule a current repair please reach out to Brady via email or by calling our retail store.
Our commercial team is working hard to get around to the various properties that we manage to get status updates, and to ensure that things remain operational for our commercial partners. Tony Ross and his team are available to field your calls.
Our residential service group, which is based out of our Larkfield location, was the hardest hit of all our operations and will be resuming residential service as soon as possible for those who are accessible outside of the affected areas. For any immediate concerns please reach out to Jason Ogston or Chuck Helmick.
We will be reaching out to our current construction customers in the coming days to give updates as necessary. For any questions please reach out to Aaron or Alex Johnson.
Once again, we wish everyone the best moving forward, and we are here to assist in any capacity that we can. Stay safe, stay vigilant, stay strong. We are all neighbors and friends, and we can rebuild.
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